My system is past its 1-year warranty period and has completely stopped working. What are my options?

We build our systems to last well beyond the infancy stage, but if your components have failed out of warranty, we won't leave you stranded in the dark.
Because we prioritize safety over markup, you do not need to buy a completely new full-priced bundle if only one piece of your gear has stopped working. We offer three direct ways to get you back up and running affordably:
• Individual Components: You can buy a standalone replacement monitor or a standalone replacement camera directly from our online store. This saves you from paying for extra cables, mounts, or accessories you already own.
• The Out-of-Warranty Loyalty Discount: If your entire system has suffered terminal wear and tear past its coverage date, reach out to our Support team with your original order number or proof of purchase. We will issue you an exclusive loyalty discount code to help offset the cost of upgrading to a fresh system.
• Component Testing: If you aren't sure whether the failure is coming from your camera, your monitor, or just a worn-out 12V power cord, check our Troubleshooting Library first or contact our team. Replacing a damaged cord is a cheap, $10 fix that solves a high percentage of "dead" unit complaints instantly.